All products shipped FOB Houston, TX, via UPS so that our chocolate reaches our clients in the same condition as when it leaves our factory.
During warm weather periods, we ship with cold packs (at no additional charge) to maintain the package temperature at a "chocolate friendly" level.
Choco Favors cannot be held responsible for delay or damage in transit. All claims (damage, delay or loss) should be filed by the purchaser with the carrier promptly. Choco Favors has no control after the shipment has been given to the freight carrier. |